CMQ/OE Exam Prep. Course

About Course
CMQ/OE Complete Exam Prep Book
Your ultimate guide to preparing for the Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification. This book is meticulously designed to combine theoretical knowledge with practical applications, ensuring a comprehensive understanding of fundamental and advanced concepts in quality management.
What’s Inside?
- Full alignment with the updated ASQ CMQ/OE Body of Knowledge (Fifth Edition, 2021).
- In-depth coverage of all domains, including Leadership, Strategic Planning, Quality Tools, Supply Chain Management, Project Management, and Performance Analysis.
- 22 hours of Arabic video tutorials to complement the English-written material, making learning seamless and accessible.
- Sectional quizzes at the end of each chapter to test your progress and reinforce your understanding.
- 10 full-length mock exams that simulate the actual certification test for thorough preparation.
This book is perfect for managers, engineers, and quality leaders striving for excellence in quality management and organizational leadership. Whether you’re an experienced professional or a beginner, this comprehensive guide is an indispensable resource to help you achieve success.
What Will You Learn?
- Improved knowledge, skills, and abilities qualify you for more positions within modern business industries that require demonstrated competency in quality.
- Lead and champion process improvement initiatives in organizations that can have a regional or global focus in a variety of product or service settings.
- Lead team efforts to establish and monitor customer/supplier relations; support strategic planning and deployment initiatives.
- How to Pass the Certified Manager of Quality / Organizational Excellence (CMQ/OE) exam Successfully.
Course Content
Get Started
-
Coures introduction – Get started
02:07 -
Download the interactive training Book
00:00 -
Join the course channel and discussion group
00:00
Step 1: Watch the videos and answer related questions
Part I – Leadership
-
A. Organizational Structures
17:58 -
B. Leadership Challenges : Roles and responsibilities of leaders
11:59 -
B. Leadership Challenges : Roles and responsibilities of managers
09:21 -
B. Leadership Challenges : Change management
24:31 -
B. Leadership Challenges : Leadership techniques
18:36 -
B. Leadership Challenges : Empowerment
08:05 -
C. Teams and Team Processes : Types of teams
21:05 -
C. Teams and Team Processes : Stages of team development
07:05 -
C. Teams and Team Processes : Team-building techniques
09:27 -
C. Teams and Team Processes : Team roles and responsibilities
22:36 -
C. Teams and Team Processes : Team performance and evaluation
07:12 -
D. ASQ Code of Ethics
05:34 -
Part I – Quiz (# 28 Questions)
00:00
Part II – Strategic Plan Development and Deployment
-
A. Strategic Planning Models
33:40 -
B. Business Environment Analysis : Risk analysis
17:05 -
B. Business Environment Analysis : Market forces
15:09 -
B. Business Environment Analysis : Stakeholder analysis
06:47 -
B. Business Environment Analysis : Technology
11:57 -
B. Business Environment Analysis : Internal capability analysis
07:25 -
B. Business Environment Analysis : Legal and regulatory factors
03:13 -
C. Strategic Plan Deployment : Tactical plans
11:28 -
C. Strategic Plan Deployment : Resource allocation and deployment
12:36 -
C. Strategic Plan Deployment : Organizational performance measurement
15:48 -
C. Strategic Plan Deployment : Quality in strategic deployment
13:06 -
Part II – Quiz (#22 Questions)
00:00
Part III – Management Elements and Methods
-
A. Management Skills and Abilities : 1. Principles of management
12:40 -
A. Management Skills and Abilities : 2. Management theories and styles
43:59 -
A. Management Skills and Abilities : 3. Interdependence of functional areas
21:10 -
A. Management Skills and Abilities : 4. Human resources (HR) management
31:18 -
A. Management Skills and Abilities : 5. Financial management
31:38 -
A. Management Skills and Abilities : 6. Risk management
25:33 -
A. Management Skills and Abilities : 7. Knowledge management (KM)
23:44 -
B. Communication Skills and Abilities : 1. Communication techniques
18:32 -
B. Communication Skills and Abilities : 2. Interpersonal skills
13:13 -
B. Communication Skills and Abilities : 3. Communications in a global economy
09:48 -
B. Communication Skills and Abilities : 4. Communications and technology
25:55 -
C. Project Management : 1. Project management basics
30:05 -
C. Project Management : 2. Project planning and estimation tools
11:49 -
C. Project Management : 3. Measure and monitor project activity
11:49 -
C. Project Management : 4. Project documentation
11:56 -
D. Quality System : 1. Quality mission and policy
16:40 -
D. Quality System : 2. Quality planning, deployment, and documentation
07:36 -
D. Quality System : 3. Quality system effectiveness
18:27 -
E. Quality Models and Theories : 1. Quality management standards
23:03 -
E. Quality Models and Theories : 2. Performance excellence models
10:20 -
E. Quality Models and Theories : 3. Other quality methodologies
33:06 -
E. Quality Models and Theories : 4. Quality philosophies
27:19 -
Part III – Quiz (31 Questions)
00:00
Part IV – Quality Management Tools
-
A. Problem-Solving Tools : 1. The seven classic quality tools
18:08 -
A. Problem-Solving Tools : 2. Basic management and planning tools
12:45 -
A. Problem-Solving Tools : 3. Process improvement tools
26:37 -
A. Problem-Solving Tools : 4. Innovation and creativity tools
22:19 -
A. Problem-Solving Tools : 5. Cost of quality (COQ)
15:00 -
B. Process Management : 1. Process goals
09:29 -
B. Process Management : 2. Process analysis
24:18 -
B. Process Management : 3. Lean tools
54:13 -
B. Process Management : 4. Theory of constraints (TOC)
08:42 -
C. Measurement: Assessment and Metrics : 1. Basic statistical use
21:14 -
C. Measurement: Assessment and Metrics : 2. Sampling
12:13 -
C. Measurement: Assessment and Metrics : 3. Statistical analysis
22:07 -
C. Measurement: Assessment and Metrics : 4. Measurement systems analysis
06:45 -
C. Measurement: Assessment and Metrics : 5. Trend and pattern analysis
14:18 -
C. Measurement: Assessment and Metrics : 6. Process variation
11:23 -
C. Measurement: Assessment and Metrics : 7. Process capability
07:39 -
C. Measurement: Assessment and Metrics : 8. Reliability terminology
11:51 -
Part IV – Quiz (#30 Questions)
00:00
Part V – Customer-Focused Organizations
-
A. Customer Identification and Segmentation : 1. Internal customers
19:48 -
A. Customer Identification and Segmentation : 2. External customers
10:08 -
A. Customer Identification and Segmentation : 3. Customer segmentation
21:19 -
A. Customer Identification and Segmentation : 4. Qualitative assessment
06:08 -
B. Customer Relationship Management : 1. Customer needs
18:40 -
B. Customer Relationship Management : 2. Customer satisfaction and loyalty
59:29 -
B. Customer Relationship Management : 3. Customer service principles
13:38 -
B. Customer Relationship Management :4. Multiple and diverse customer management
12:04 -
Part V – Quiz (# 21 Questions)
00:00
Part VI – Supply Chain Management
-
A. Supplier Selection and Approval
19:05 -
B. Supplier Risk Management
06:28 -
C. Supplier Communications
07:30 -
D. Supplier Performance
12:23 -
E. Supplier Improvement
08:25 -
F. Supplier Certification, Partnerships, and Alliances
14:53 -
G. Supplier Logistics and Material Acceptance
10:16 -
Part VI – Quiz (# 17 Questions)
00:00
Part VII – Training and Development
-
A. Training Plans
13:15 -
B. Training Needs Analysis
18:04 -
C. Training Materials, Development, and Delivery
42:34 -
D. Training Effectiveness and Evaluation
20:05 -
Part VII – Quiz (#16 Questions)
00:00
Step 2: Recap and answer all bank questions
The 2nd step in the succession plan is to answer all questions bank
-
Download the Question Bank program (1000 Q)
00:00
Step 3: Simulate the real exam
The 3rd step in the succession plan is to answer 180 questions within 4 hrs
-
ASQ CMQ/OE Practice Test
00:00
Congratulations, you are ready for success
Student Ratings & Reviews
No Review Yet